NewSound Hearing Centers

At NewSound Hearing Centers we can offer you a solution – the best hearing care available. We will do our best to help you and we will treat you with utmost professionalism, courtesy and respect.

Our Audibel Patient Promise

We’re committed to helping your hearing aids perform their best with ongoing care, support, and personalized service.

Verified Best Hearing™ is our system that measures how well your hearing aids are performing and verifies your improvement.

Hearing aids tailored to you, with a personalized prescription and expert fitting designed to match your unique hearing needs and lifestyle.

Out team is dedicated to helping people reconnect with the sounds that matter most. Book your hearing consultation today.

Our team is dedicated to helping people reconnect. Explore resources and discover your options when you’re ready.

What Our Patients Say

Our patient’s experiences mean everything to us. We are proud to provide personalized care, advanced hearing technology, and ongoing support to help people hear their best. Read what our patients have to say about their experiences and how our team has made a difference in their hearing journey.

Very satisfied

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Brenda Mach, on Google

They were so nice, explained everything & really took the time to provide a solution that worked best for me & my budget!

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Ciera Wolinski, on Google

Good people good help good service. If you ain’t been there, you should go there simple as it gets make it happen.

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Billy Peacock, on Google

Always great friendly service!

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Randy McMahan, on Google

Courteous and VERY Helpful setting up appointment and getting what I needed.

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Gene Eidlebach, on Google

Personally didn’t think to what extent my hearing loss was until the results were released and explained to me… Definitely a good place to get your hearing checked. Still debating on the ear pieces due to fixed income… Thank You New Sound Hearing Center

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Jesus Valero, on Google

Marla is the best. Friendly and understanding.

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christina dankworth, on Google

My experience was exceptional. Antoinette is the best. ICAN HEAR!!! She heard me and made adjustments. Thank you so much. An answer to prayer

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Ray Sexton, on Google

Very knowledgeable lady at the front desk

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Bruce Emerson, on Google

Wonderful service! Everyone is so helpful.

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Alfred Lara, on Google

Mrs. Marla was very helpful and professional in assisting me. My charger was not working but She cleaned my charger and checked the wires and got it to work. I am so grateful to her and she is an asset to your company and I sincerely mean that! Mr. Joseph…

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Joseph Ramos, on Google

It was my first medical health experience in regard to my quality of life in regard to my hearing loss. I was treated with patience, kindness, and respect.

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Martin Schimcek, on Google

Marla and the clinic were very helpful and accommodating!

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Jeneric Wind, on Google

Overall fantastic experience!

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Ralph Nairn, on Google

Very pleasant staff, explained and answered questions wìth knowledge. Happy with purchase, time will tell the story.

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Dave Dawson, on Google

I have been with New Sound for a year now and they are always helpful. Today they got me in right away when my HAs were not working at all. She cleaned them up and I’m back in business.

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Christina Dankworth, on Google

I have been going to New Sound Hearing Centers in Bay City, Texas for 5 years. I can’t imagine having better care, for my hearing, anywhere else! Today Marla, and Christopher, took EXCELLENT care of me!! Thank you!!

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Janet Johnson, on Google

Marla was such a refreshing change. The environment was night day different from before employee changes!

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Karen Sharp, on Google

Janie is an excellent technician and office manager. Her knowledge of the product, office procedures and outstanding personality

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David Wellhofer, on Google

Service was great and the ladies are awesome

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Jennifer Polk, on Google

Fast friendly service. I have been going to the Bay City location for 2 years. They are always very nice and knowledgeable.

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Shirley Ward, on Google

Ms Janie takes the time to listen to what you’re saying. My husband has been wearing hearing aids from another company for about 5+ years. The other company did a quick test and said “Yes you are have hearing loss and we can fix that.” And they helped. But New…

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Rhonda Helmke, on Google

My experience today at New Sound Hearing was excellent. Started on time and each step was explained before we started. Exams weren’t that long and each test was discussed. They were patient with me on training and using my phone.

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Louis Loyd, on Google

Janie is personable and professional! She does an excellent job in all aspects of the hearing aid process. I am very pleased with New Sound in Bay City and tell everyone how great they are.

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Richard Walton, on Google

I had an appointment at 10:00 Aug.1 2025. Arrived at 9:50 and was seen right away. Had my hearing aids cleaned, ears checked and new batteries installed. I had a video visit with the doctor. She addressed a few issues I was having. The receptionist was very nice and knowledgeable….

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Richard Clark, on Google

Online Hearing Test

Do you have hearing loss?
Take our online hearing test to find out.

Scheduling: Bay City

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